Welcome to Hetvik Collections. By accessing or using our website (www.hetvikcollections.com), you agree to be bound by the following terms and conditions. Please read them carefully.
1. General
Hetvik Collections is an online store that sells imitation jewellery.
We reserve the right to change or update these terms at any time without prior notice.
Continued use of the website means acceptance of any revised terms.
2. Products
All products are imitation jewellery and are not made of real gold, silver, or precious stones unless specifically mentioned.
We strive for accuracy in product descriptions and photos but cannot guarantee colors or detailing will be exactly as seen on your screen.
3. Pricing & Payment
All prices are listed in [Your Currency] and are subject to change without notice.
Payments must be made in full at the time of purchase through our secure payment gateways.
We accept [list payment methods: UPI, credit/debit cards, etc.].
4. Shipping & Delivery
Orders are processed within [1-3] business days.
Delivery timelines vary based on location but typically take [3-7] working days.
We are not responsible for delays caused by courier services.
5. Returns & Exchanges
We accept returns only in case of damaged or defective products. Customers must notify us within 48 hours of delivery.
To be eligible for a return, items must be unused and in original packaging.
Return shipping costs are borne by the customer unless the item is defective.
6. Cancellations
Orders can be canceled within 12 hours of placement or before shipping.
Once shipped, cancellations are not allowed.
7. Privacy Policy
Customer information is used solely to process orders and improve service.
We do not share your personal information with third parties without consent.
8. Intellectual Property
All content on this website, including logos, images, and product designs, is the property of Hetvik Collections and may not be used without permission.
9. Limitation of Liability
Hetvik Collections is not liable for any direct, indirect, or incidental damages arising from the use or inability to use the website or products.
